Terms of Use.

Acceptance of These Terms

By accessing or using the Crown Theory website, you agree to follow these Terms of Use and any additional policies referenced on the website.

If you do not agree with these terms, you should not use the website or purchase products through Crown Theory.

Website Use

Crown Theory provides this website for personal shopping, product education, customer support, and general brand-related purposes.

• Use the website only for lawful purposes.
• Provide accurate information when submitting forms or orders.
• Do not attempt to interfere with website security or operation.
• Do not misuse website content, customer information, or services.

Customer Accounts

Some website features may allow customers to create a Crown Theory account.

You are responsible for maintaining the confidentiality of your login information and for activity associated with your account.

Product Information

Crown Theory aims to provide accurate product descriptions, images, ingredient information, sizes, pricing, and availability.

Product packaging, appearance, ingredient information, or other details may change over time.

Colors and product appearance may also vary depending on device displays, photography, lighting, and manufacturing differences.

Orders

Placing an order does not automatically guarantee acceptance or fulfillment.

Crown Theory may need to cancel, limit, or review an order because of inventory issues, payment problems, suspected fraud, pricing errors, or other legitimate business reasons.

Customers are responsible for:

• Providing a valid shipping address.
• Providing accurate contact information.
• Reviewing products and quantities before submitting an order.
• Ensuring the selected payment method is authorized for use.

Pricing + Payment

Prices shown on the Crown Theory website are displayed in the currency indicated on the storefront and may change without prior notice.

Applicable taxes, shipping charges, discounts, and other order costs may be calculated during checkout.

Payment transactions may be processed by secure third-party payment providers.

Shipping + Delivery

Shipping and delivery estimates are provided for convenience and are not guaranteed delivery dates.

Carrier delays, weather, holidays, incorrect addresses, or other events outside Crown Theory's reasonable control may affect delivery.

Returns + Refunds

Eligible returns and refunds are handled according to the Crown Theory Return Policy.

Return eligibility may depend on timing, product condition, purchase location, and other applicable requirements.

Hair Care Information + Product Results

Crown Theory may provide general hair-care education, product suggestions, texture information, and routine guidance.

Individual results can vary based on hair texture, porosity, density, existing condition, styling practices, climate, product use, and other factors.

Intellectual Property

Crown Theory branding, text, product concepts, graphics, photographs, logos, website layouts, and other original content may be protected by intellectual-property laws.

Unless permission is granted, website content may not be:

• Copied for commercial use.
• Republished as another brand's content.
• Modified and represented as original work.
• Used to misrepresent an association with Crown Theory.

Reviews + User Content

Customers may have opportunities to submit product reviews, comments, photographs, testimonials, or other content.

Submitted content should be truthful, lawful, respectful, and based on genuine experiences.

• Do not submit misleading reviews.
• Do not submit content you do not have permission to use.
• Do not include unlawful or abusive content.
• Do not impersonate another person.

Prohibited Uses

The Crown Theory website may not be used in ways that harm the website, customers, the brand, or other people.

• Attempting unauthorized access to website systems.
• Introducing malicious code, malware, or harmful software.
• Using automated systems to abuse website functionality.
• Submitting fraudulent orders.
• Harvesting customer or website data without authorization.
• Using the website for unlawful activity.

Third-Party Services + Links

Crown Theory may use or link to third-party services such as payment processors, shipping carriers, social platforms, or other websites.

Those services may have their own terms, policies, and privacy practices. Crown Theory does not control every third-party website or service.

Website Disclaimer

Crown Theory aims to keep the website accurate, available, and functioning properly, but uninterrupted access cannot always be guaranteed.

Website features may occasionally be unavailable because of maintenance, technical issues, service-provider problems, or other circumstances.

Limitation of Liability

To the extent permitted by applicable law, Crown Theory should not be held responsible for indirect, incidental, or consequential losses resulting from improper website use or circumstances outside reasonable control.

Nothing in these terms is intended to remove consumer rights that cannot legally be waived.

Changes To These Terms

Crown Theory may update these Terms of Use when website features, products, business practices, or legal requirements change.

Updated terms should display a revised date near the top of this page.

Continued use of the website after changes become effective may indicate acceptance of the updated terms.

Questions About These Terms

If you have questions about these Terms of Use, contact Crown Theory.